TERN respects the personal privacy of our readers and we take the responsibility of ensuring the security of your personal information very seriously.

If we ask you to provide us with any personal information, we will tell you the purposes for which we intend to use that information. We will not collect, use or disclose your personal information without your consent. We will never sell any information obtained from you to a third party.

Information Collection, Use & Disclosure

We will use information on site traffic and subscriber demographics to compile statistics and reports for TERN’s use. We analyze aggregated information to understand our users and their needs. The information used for this purpose does not include personally identifiable data.

Website Security

TERN will use the appropriate security safeguards to protect your personal information against loss, theft and unauthorized access. Any personal information you provide to TERN is 128-bit encrypted and delivered over a secure server. Access to personal information is restricted to authorized personnel only.

Cookies

A “cookie” is a small file that is stored on your computer’s hard drive. The browser stores the message in a text file and the message is then sent back to the server each time the browser requests a page from the server.

TERN makes limited use of cookies on our website so that we can provide you with faster service, consistent and updated information and an overall better web experience. We do not use cookies to track personally-identifiable information or your movements after leaving our website.

Most browsers allow you to turn off cookies, and the help menu of your browser should tell you how to do so. However, doing this will hinder our website’s performance and negatively impact your experience on our site.

Comments

You can leave comments on content posted on the TERN website. TERN collects your name and email address to screen out abuse of the comment system. While your name, as entered, will appear alongside your comment, your email address is not made public or shared with any third parties. You should not post comments that are private or that you do not want to be used and viewed by others. You are solely responsible for any legal or other repercussions that occur as a result of comments you post at our site. We assume no responsibility or liability which may arise from your comments. We also reserve the right to remove comments that include discriminatory or hateful language.

Content Submissions

In order to submit content pitches for consideration for publication, you must provide your name and email address alongside the content of your submission. We use this information for communication purposes only and will not share this information publicly or with third parties.

Email Newsletters

TERN collects your email address so that we can send you the e-newsletter you’ve asked for. The e-newsletters contains links to TERN articles and blog posts. E-newsletters are only sent to people who have chosen to receive them. We may receive confirmation that you have received an e-newsletter and we use this information to improve our services and content. Each e-newsletter you receive includes simple instructions on how to unsubscribe from our mailing list at any time.

Research & Surveys

From time to time, we may conduct research or surveys that request demographic information (such as age range and gender) and travel preferences. Participation in these surveys is completely voluntary. The information collected will only be shared with third parties in aggregate form; no individual personal information will ever be given to third parties unless we have your express permission or you have been notified.

Accuracy and Access

TERN strives to ensure that any personal information we collect is accurate and complete for the purposes with which we will use it. At your request, we will provide you with a statement of the personal information we have collected about you. If our records regarding your personal information are inaccurate or incomplete, we will amend the information at your request immediately.

For more information

The above statement discloses the privacy practices and policies for TERN’s website. If you have any questions about these practices and policies or would like to file a complaint, please contact Hostelling International – Canada’s Privacy Officer at privacy.officer@hihostels.ca

Research & Surveys

From time to time, we may conduct research or surveys that request demographic information (such as age range and gender) and travel preferences. Participation in these surveys is completely voluntary. The information collected will only be shared with third parties in aggregate form; no individual personal information will ever be given to third parties unless we have your express permission or you have been notified.

Accuracy and Access

TERN strives to ensure that any personal information we collect is accurate and complete for the purposes with which we will use it. At your request, we will provide you with a statement of the personal information we have collected about you. If our records regarding your personal information are inaccurate or incomplete, we will amend the information at your request immediately.

For more information

The above statement discloses the privacy practices and policies for TERN’s website. If you have any questions about these practices and policies or would like to file a complaint, please contact Hostelling International – Privacy Officer.

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